FAQ
1) How do I make a booking?
Please choose which product you interest and click “Add to basket” button. After that please visit “Booking Box”page and click to “continue” button. If you are already a customer please login your e-mail and password, if you are not, we offer to you be a member.
After your sign up you can easly login and continiue to booking. Please click continue button , you will see an information page . You can send your request if the product or services seems not in our stocks. Our booking department will check it and reply your request asap.
2-) Who is Visit2Turkey?
You can find out all the information that you need on our website, please click here: www.marmarababil.com
3-) How can I contact you?
For an existing or new booking with visit2turkey.com please call us on +902122502313 or email us at incoming@marmarababil.com
4-) Why some services are on request? What does it mean “OUT OF STOCK”
Because some programmes rates are on ask&sale basis. So you can check all of our products and send your request to incoming@marmarababil.com
5-) How do I change my booking
If you are due to travel within the next 7 days, please call us on +902122502313.If you are due to travel outside of 7 days please e-mail us on incoming@marmarababil.com
6-) How can I cancel my booking?
First of all please check our terms & conditions and then if you are due to travel within the next 7 days, please call us on +902122502313. If you are due to travel outside of 7 days please e-mail us on incoming@marmarababil.com
7-) How can I get a refund on my original booking?
First of all please check our terms & conditions and then if you are due to travel within the next 7 days, please call us on +902122502313. If you are due to travel outside of 7 days please e-mail us on incoming@marmarababil.com
8-) How can I get a new confirmation email?
You can email us at incoming@marmarababil.com or call us on +902122502313
9-) How do I make a complaint?
Please send all complaints to
Customer Relations
Marmara Babil Travel And Tourism CO.
Istiklal Mah. Piyalepasa Bulv. No:18
Kasimpasa-Beyoglu
Istanbul / TURKEY
Alternatively please email us at incoming@marmarababil.com
10-) I can’t view your Terms and Conditions
If you would like to see a copy of our Terms and Conditions, you are able to download a copy of them by clicking here